Terms and Conditions for Landscapers in Dalston

Introduction

Welcome to our Terms and Conditions page. These terms govern the use of our landscaping services in Dalston and outline the rights and responsibilities of both our company and our clients. By engaging our services, you agree to comply with these terms.

Purpose of Terms and Conditions

The primary purpose of these Terms and Conditions is to ensure a clear understanding between us and our clients. This document aims to provide transparency regarding our services, payment policies, client and landscaper responsibilities, and other essential aspects of our business relationship.

Services Provided

Garden Design and Planning: Creating customized garden layouts tailored to your preferences.
Planting and Maintenance: Selecting, planting, and maintaining a variety of flora.
Hardscaping: Installation of patios, pathways, and other structural elements.
Seasonal Clean-ups: Preparing and maintaining your garden for different seasons.
Water Feature Installation: Setting up ponds, fountains, and other water-related features.

Payment Terms

Payments for our services are structured to ensure fairness and clarity. Below are our payment policies:

Payment Schedule: An initial deposit of 30% is required upon agreement signing, with the remaining balance due upon project completion.
Payment Methods: We accept various payment methods, including bank transfers, credit cards, and cash.
Late Payments: A late fee of 5% per month will be applied to overdue payments.

Client Responsibilities

As a client, you agree to:

Provide Access: Ensure that our team has access to the worksite during agreed-upon hours.
Clear Communication: Inform us promptly of any changes or specific requirements.
Property Maintenance: Maintain clear pathways and remove any obstacles that may hinder our work.

Landscaper Responsibilities

We commit to:

Quality Service: Deliver high-quality landscaping services as per industry standards.
Timely Completion: Complete projects within the agreed-upon timeframe.
Professional Conduct: Maintain professionalism and respect on your property.

Cancellation Policy

We understand that circumstances can change. Our cancellation policy is as follows:

Notice Period: Clients must provide at least 7 days' notice for project cancellation.
Cancellation Fee: A fee of 20% of the total project cost may apply if cancellation occurs within 48 hours of the scheduled start.

Liability and Insurance

We prioritize safety and responsibility. Our policies include:

Insurance Coverage: We carry comprehensive liability insurance to cover any accidental damage.
Client Property: We are responsible for any damage caused by our team during the project.

Dispute Resolution

In the event of a disagreement:

Mediation: Both parties agree to seek mediation before pursuing legal action.
Legal Jurisdiction: Any disputes will be handled under the laws of England and Wales.

Termination of Agreement

Either party may terminate the agreement under the following conditions:

Breach of Terms: Significant violation of the terms outlined in this document.
Mutual Consent: Both parties agree to terminate the agreement.

Changes to Terms and Conditions

We reserve the right to modify these terms at any time. Clients will be notified of any changes through their provided contact information. Continued use of our services constitutes acceptance of the updated terms.

Governing Law

These Terms and Conditions are governed by the laws of England and Wales. Any legal actions arising from these terms will be handled within this jurisdiction.

Conclusion

By understanding and agreeing to these Terms and Conditions, you ensure a smooth and transparent partnership with our landscaping services in Dalston. We are committed to delivering exceptional service while maintaining clear and fair policies for all our clients.